Samsung · Washing machine
Ur
Normal status or functionstatus message
Samsung Ur is a status showing the washer is retrying an unbalanced load.
Market, product family, and model applicability
US · en-US · Samsung washing machines covered by the US support index covered by the cited official US support page
product family applicable: The official source applies at the product-family level. Exact controls can still vary by model.
Check the official model/manual lookup (opens in a new tab)What you can do now
Allow the washer to retry, or redistribute the laundry if repeated retries continue.
- Redistribute tangled laundry if repeated Ur retries continue.
Stop and get service when
The source does not call for service for a single Ur display.
Do not do
Do not present Ur as a confirmed fault.
Ur by itself does not mean the washer has failed.
If the message returns
If unbalanced-load displays recur continuously, use Samsung support.
Source and scope
Official manufacturer source- Market and locale
- US · en-US
- Product family
- washing machines covered by the US support index
- Official source last checked
- July 25, 2026
- Review status
- Automated evidence review completed · Owner-delegated approval
Samsung
Samsung washing machine information and error codes · Official error-code index
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