Samsung · Washing machine
Samsung Washing machine Ur Code: Meaning & Controls
Status message — no fault indicatedstatus message
Samsung Ur is a status showing the washer is retrying an unbalanced load.
First thing to do
Redistribute tangled laundry if repeated Ur retries continue.
Can I keep using it? Ur by itself does not mean the washer has failed.
DIY level: Only the documented user checks below
Start TroubleshootingInteractive troubleshooter
Follow the official checks one at a time. A code and your answers do not confirm a failed part.
Model number (optional)
Brand / appliance verified. Exact model not checked.
Scope: Samsung washing machines covered by the cited official US support page. Model stays in this tab; it is excluded from analytics.
Ur by itself does not mean the washer has failed.
1 documented check. Check time is not specified by the source.
The current official source documents only these checks. If they do not resolve the message, follow the manufacturer’s next step; extra repair procedures are not verified here.
Status message guidance
Allow the washer to retry, or redistribute the laundry if repeated retries continue.
- Redistribute tangled laundry if repeated Ur retries continue.
This display is not a fault. Separate signs such as smoke, flooding, sparks, or a burning smell require the manufacturer's safety instructions.
Official meaning, scoped to this source
Samsung Ur is a status showing the washer is retrying an unbalanced load.
- Manufacturer
- Samsung
- Document
- Samsung washing machine information and error codes · Official error-code index
- Product family
- washing machines covered by the US support index
- Market and locale
- US · en-US
This is an official-source interpretation for the stated scope, not a confirmed diagnosis. Meaning can change across brands, models, product families, and markets.
Market, product family, and model applicability
US · en-US · Samsung washing machines covered by the cited official US support page
Exact model applicability has not been verified.
This release retains family or source-index scope only. Do not infer that an arbitrary model uses this code; confirm it in the exact manufacturer manual.
Open the official model/manual lookup (opens in a new tab)Do not do
Do not present Ur as a confirmed fault.
Ur by itself does not mean the washer has failed.
If the message returns
If unbalanced-load displays recur continuously, use Samsung support.
Explore the same symptom
Other documented displays for the same brand and appliance with related symptoms. These codes are not interchangeable.
Source and scope
Official source verified at release- Market and locale
- US · en-US
- Product family
- washing machines covered by the US support index
- Content and safety verified on
- July 26, 2026
- Source updated by manufacturer
- Not supplied in the official record
Samsung
Samsung washing machine information and error codes · Official error-code index
Open official source (opens in a new tab)Verification and review status
- Content meaning and safety verifiedJuly 26, 2026
- Source reachability statusOfficial source verified at release
- Automated evidence review completedPassed · July 26, 2026
- Automated safety rules checkPassed for this published safety boundary
- Human technical reviewPending — no human completion is claimed
- Publication gateAutomated publication checks passed · July 26, 2026
- Official-source conflictNo unresolved conflict admitted to this public release
Automated checks and release approval are not a substitute for a qualified service professional or the exact manufacturer manual.
Evidence used for this guidance
Unbalanced Load Error section
Source-backed summary
Ur means Unbalanced Load Retry: the washer adds water, tries to balance the load, and retries spin; it does not mean there is a washer issue.
Does the model or source look wrong?
Send a privacy-minimal correction signal. It cannot change public content automatically.
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