Appliance Code Check

Samsung · Washing machine

UE

Safe checks availableService if the code returns

error code

Samsung UE means the washer cannot complete the cycle because the load is unbalanced.

Display form
UE
Lookup normalization
UE
Alternate forms
None retained in the official record

Check the display exactly as shown. The decoder ignores case and spaces, but it never substitutes O/0, I/1, or S/5.

Official meaning, scoped to this source

Samsung UE means the washer cannot complete the cycle because the load is unbalanced.

Manufacturer
Samsung
Document
Samsung washing machine information and error codes · Official error-code index
Product family
washing machines covered by the US support index
Market and locale
US · en-US

This is an official-source interpretation for the stated scope, not a confirmed diagnosis. Meaning can change across brands, models, product families, and markets.

Market, product family, and model applicability

US · en-US · Samsung washing machines covered by the cited official US support page

Exact model applicability has not been verified.

This release retains family or source-index scope only. Do not infer that an arbitrary model uses this code; confirm it in the exact manufacturer manual.

Open the official model/manual lookup (opens in a new tab)

Safe external checks

Untangle and redistribute the laundry, close the door, and restart the cycle.

  1. Untangle and redistribute the laundry evenly in the tub.
  2. Close the door and press Start to restart the cycle.

Safe checks and when to request service

Use Samsung support if UE continues after balancing the load.

  • Use Samsung support if UE continues after balancing the load.

Separate hazard signs such as smoke, flooding, sparks, or a burning smell require the manufacturer's safety instructions.

Do not do

Do not open the washer or disable balance protection.

Use only the documented load and control steps.

Check warranty before authorizing service

Warranty coverage depends on the country, model, purchase date, and manufacturer terms. Have the model and serial number available, open the manufacturer's official support or warranty page, and ask whether the service route is authorized before paying for work.

This public record does not make a coverage determination. Use the official model lookup and warranty information linked below.

Open official model lookup (opens in a new tab)↗View source and warranty links

If the message returns

If UE continues, use Samsung support.

Source and scope

Official source verified at release
Market and locale
US · en-US
Product family
washing machines covered by the US support index
Content and safety verified on
July 26, 2026
Source updated by manufacturer
Not supplied in the official record

Samsung

Samsung washing machine information and error codes · Official error-code index

Open official source (opens in a new tab)

Verification and review status

  • Content meaning and safety verifiedJuly 26, 2026
  • Source reachability statusOfficial source verified at release
  • Automated evidence review completedPassed · July 26, 2026
  • Automated safety rules checkPassed for this published safety boundary
  • Human technical reviewPending — no human completion is claimed
  • Publication gateAutomated publication checks passed · July 26, 2026
  • Official-source conflictNo unresolved conflict admitted to this public release

Automated checks and release approval are not a substitute for a qualified service professional or the exact manufacturer manual.

Evidence used for this guidance

  • dc, Ub, U6, Ur, UE, 1 Ub, 1U6 — Unbalanced Load Error section

    Source-backed summary

    UE means the load is unbalanced and the cycle cannot complete; redistribute laundry, close the door, and restart, then use Samsung support if it continues.

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Report a model or source mismatch

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