Samsung · Washing machine
UE
Evidence-backed user actionerror code
Samsung UE means the washer cannot complete the cycle because the load is unbalanced.
Market, product family, and model applicability
US · en-US · Samsung washing machines covered by the US support index covered by the cited official US support page
product family applicable: The official source applies at the product-family level. Exact controls can still vary by model.
Check the official model/manual lookup (opens in a new tab)What you can do now
Untangle and redistribute the laundry, close the door, and restart the cycle.
- Untangle and redistribute the laundry evenly in the tub.
- Close the door and press Start to restart the cycle.
Stop and get service when
Use Samsung support if UE continues after balancing the load.
- Use Samsung support if UE continues after balancing the load.
Do not do
Do not open the washer or disable balance protection.
Use only the documented load and control steps.
If the message returns
If UE continues, use Samsung support.
Source and scope
Official manufacturer source- Market and locale
- US · en-US
- Product family
- washing machines covered by the US support index
- Official source last checked
- July 25, 2026
- Review status
- Automated evidence review completed · Owner-delegated approval
Samsung
Samsung washing machine information and error codes · Official error-code index
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