Samsung · Washing machine
dC
Professional service recommendederror code
Samsung dC means the washer does not detect its door as closed and locked on covered models.
Market, product family, and model applicability
US · en-US · Samsung washing machines covered by the US support index covered by the cited official US support page
product family applicable: The official source applies at the product-family level. Exact controls can still vary by model.
Check the official model/manual lookup (opens in a new tab)What you can do now
Clear laundry from the door and close it securely.
- Clear laundry from the door and close it securely.
Stop and get service when
Request Samsung service if dC cannot be corrected or the door or latch is damaged.
- Request Samsung service if dC cannot be corrected or the door or latch is damaged.
Do not do
Do not disassemble the latch or door switch.
Limit checks to the accessible door and latch.
If the message returns
If dC remains or there is damage, request Samsung service.
Source and scope
Official manufacturer source- Market and locale
- US · en-US
- Product family
- washing machines covered by the US support index
- Official source last checked
- July 25, 2026
- Review status
- Automated evidence review completed · Owner-delegated approval
Samsung
Samsung washing machine information and error codes · Official error-code index
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