Samsung · Washing machine
4C
Professional service recommendederror code
Samsung 4C means water is not entering the washer correctly.
Market, product family, and model applicability
US · en-US · Samsung washing machines covered by the US support index covered by the cited official US support page
product family applicable: The official source applies at the product-family level. Exact controls can still vary by model.
Check the official model/manual lookup (opens in a new tab)What you can do now
Open both supply valves, confirm hoses are correctly connected and not kinked, and check the external drain-hose position.
- Open both supply valves and confirm the accessible supply hoses are correctly connected and not kinked.
- Check that the external drain hose is correctly positioned and not kinked.
Stop and get service when
Request Samsung service if 4C continues.
- Request Samsung service if 4C continues.
Do not do
Do not remove the washer cabinet or secured drain-hose holder.
Keep checks to accessible hoses and valves.
If the message returns
If 4C continues after the documented checks, request Samsung service.
Source and scope
Official manufacturer source- Market and locale
- US · en-US
- Product family
- washing machines covered by the US support index
- Official source last checked
- July 25, 2026
- Review status
- Automated evidence review completed · Owner-delegated approval
Samsung
Samsung washing machine information and error codes · Official error-code index
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