Samsung · Refrigerator or freezer
41C
Professional service recommendedalert
Samsung 41C is a Family Hub refrigerator software-update message on covered three-door French-door models.
Market, product family, and model applicability
US · en-US · Samsung refrigerators covered by the US support index covered by the cited official US support page
product family applicable: The official source applies at the product-family level. Exact controls can still vary by model.
Check the official model/manual lookup (opens in a new tab)What you can do now
Confirm the latest software update is installed and tap OK after the first post-update occurrence.
- After confirming the latest software update is installed, tap OK for the first post-update 41C occurrence.
Stop and get service when
Request Samsung service if 41C appears again.
- Request Samsung service if 41C appears again.
Do not do
Do not treat 41C as a confirmed hardware diagnosis.
Use only the documented software and display steps.
If the message returns
If 41C appears again, request Samsung service.
Source and scope
Official manufacturer source- Market and locale
- US · en-US
- Product family
- refrigerators covered by the US support index
- Official source last checked
- July 25, 2026
- Review status
- Automated evidence review completed · Owner-delegated approval
Samsung
Samsung refrigerator error codes · Official error-code index
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