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Samsung · Refrigerator or freezer

Samsung Refrigerator or freezer 39E Code: Meaning & Troubleshooting

Service if the code returns

error code

Samsung 39E means the refrigerator detected an ice-maker function error.

First thing to do

Request Samsung service for 39E.

Can I keep using it? Do not access ice-maker wiring, water valves, or internal mechanisms.

DIY level: Stop — professional guidance required

See the stop instructions

Interactive troubleshooter

Follow the official checks one at a time. A code and your answers do not confirm a failed part.

Model number (optional)

Brand / appliance verified. Exact model not checked.

Scope: Samsung refrigerators covered by the cited official US support page. Model stays in this tab; it is excluded from analytics.

Stop — professional guidance recommended

Do not access ice-maker wiring, water valves, or internal mechanisms.

Request Samsung service for 39E.

Samsung 39E means the refrigerator detected an ice-maker function error. The source does not establish which component has failed from these answers. Do not continue into electrical testing, gas work, wiring, or disassembly.

Give support the model, displayed code, and checks listed below. Check warranty coverage before paying for service. A written quote lets you compare repair with replacement.

Repair or Replace?

Your check history

No checks completed yet.

Professional service guidance

Request Samsung service for 39E.

  • Request Samsung service for 39E.

Separate hazard signs such as smoke, flooding, sparks, or a burning smell require the manufacturer's safety instructions.

Official meaning, scoped to this source

Samsung 39E means the refrigerator detected an ice-maker function error.

Manufacturer
Samsung
Document
Samsung refrigerator error codes · Official error-code index
Product family
refrigerators covered by the US support index
Market and locale
US · en-US

This is an official-source interpretation for the stated scope, not a confirmed diagnosis. Meaning can change across brands, models, product families, and markets.

Market, product family, and model applicability

US · en-US · Samsung refrigerators covered by the cited official US support page

Exact model applicability has not been verified.

This release retains family or source-index scope only. Do not infer that an arbitrary model uses this code; confirm it in the exact manufacturer manual.

Open the official model/manual lookup (opens in a new tab)

Do not do

Do not disassemble the ice maker based only on the display.

Do not access ice-maker wiring, water valves, or internal mechanisms.

Check warranty before authorizing service

Warranty coverage depends on the country, model, purchase date, and manufacturer terms. Have the model and serial number available, open the manufacturer's official support or warranty page, and ask whether the service route is authorized before paying for work.

This public record does not make a coverage determination. Use the official model lookup and warranty information linked below.

Open official model lookup (opens in a new tab)↗View source and warranty links

If the message returns

Request Samsung service for 39E.

Source and scope

Official source verified at release
Market and locale
US · en-US
Product family
refrigerators covered by the US support index
Content and safety verified on
July 26, 2026
Source updated by manufacturer
Not supplied in the official record

Samsung

Samsung refrigerator error codes · Official error-code index

Open official source (opens in a new tab)

Verification and review status

  • Content meaning and safety verifiedJuly 26, 2026
  • Source reachability statusOfficial source verified at release
  • Automated evidence review completedPassed · July 26, 2026
  • Automated safety rules checkPassed for this published safety boundary
  • Human technical reviewPending — no human completion is claimed
  • Publication gateAutomated publication checks passed · July 26, 2026
  • Official-source conflictNo unresolved conflict admitted to this public release

Automated checks and release approval are not a substitute for a qualified service professional or the exact manufacturer manual.

Evidence used for this guidance

  • Any other codes — common code list

    Source-backed summary

    Samsung lists 39E and 39C as Ice Maker Function Error and directs other displayed codes to its Support Center for service.

Does the model or source look wrong?

Send a privacy-minimal correction signal. It cannot change public content automatically.

Report a model or source mismatch

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